Effective Date: 11-1-2025
Gilded Porch and Patio ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] (the "Site") and utilize our services.
1. Information We Collect
We may collect personal information from you in several ways, including:
Information You Provide Directly:
Contact Information: When you fill out a contact form, request a consultation, or subscribe to our newsletter, we may collect your name, email address, phone number, and physical address.
Project Details: If you inquire about our services, you may provide details about your property, design preferences, and budget.
Payment Information: When you make payments for our services, we collect necessary billing details. Please note we typically use third-party payment processors (e.g., Stripe, PayPal), and we do not directly store your full credit card details on our servers.
Information Collected Automatically:
Usage Data: When you visit our Site, our servers automatically record information that your browser sends. This may include your IP address, browser type, operating system, referring/exit pages, clickstream data, and the dates/times of your visit.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files stored on your device that help us improve your experience and analyze Site usage.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Services: To deliver the services you request, including design consultations, project proposals, installations, and removals.
To Communicate With You: To respond to your inquiries, send you project updates, appointment reminders, and administrative messages.
Marketing and Promotions: To send you newsletters, promotional offers, and information about new services that may be of interest to you, based on your consent where required.
To Improve Our Site and Services: To understand how our Site is used, analyze trends, personalize your experience, and develop new features or services.
For Billing and Payments: To process transactions and manage your accounts.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
To Protect Our Rights: To protect our rights, privacy, safety, or property, and that of our clients or others.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, website hosting, analytics, email delivery). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Business Transfers: In the event of a merger, acquisition, sale of assets, or other change of ownership, your information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Opt-Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. However, if you do so, it may affect the functionality of our Site.
Access, Correction, Deletion: You may have the right to access, correct, or request the deletion of your personal information that we hold. To exercise these rights, please contact us using the information below.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Websites
Our Site may contain links to third-party websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it in accordance with applicable law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our Site with a revised "Effective Date." We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Gilded Porch and Patio